Get to know the basics of carpet care.

Read the following to get a well rounded perspective on issues that have an affect
on commercial carpet maintenance.

Facility managers face different issues around maintenance.

  • Indoor air quality.
  • Safety.
  • Product damage.
  • Appearance.
  • Scheduling.
  • Budgets.
  • Other health concerns.

Proper maintenance will:

  • Improve indoor air quality.
  • Improve carpet appearance.
  • Improve facility appearance.
  • Extend the life of your investment.

Problems include:

  • Poor indoor air quality.
  • Inadequate removal of soil.
  • Recurring spills and stains.
  • Product destruction.
  • Poor overall appearance.

Four steps to improvement:

  • Prevention (Barrier system).
  • Proper product selection.
  • Regular vacuuming.
  • A maintenance program.

Factors affecting carpet performance:

  • Fiber & construction.
  • Pattern & color selection.
  • Installation.
  • Maintenance schedule.
  • Maintenance system & the people who perform the work.

Soil is the chief problem:

  • It is tracked in.
  • Deposited from the air.
  • Brought in by other methods.
  • Prevention (it is easier to keep dirt out than to remove it):
  • Clean sidewalks and entrance ways.
  • Use effective walk off systems.
  • Vacuum regularly.
  • Food/beverage restrictions.
  • HVAC maintenance.

Vacuuming is the best form of maintenance

  • Vacuum regularly.
  • Select appropriate equipment.
  • Keep equipment well maintained.

Effective maintenance systems extend the life of the investment

  • Use methods that will not cause resoiling.
  • Skill & technology go hand-in-hand.
  • Provider should be trained in indoor air quality and use only products that are
    safe and effective.
  • Provider should be certified.

Fact: The longer carpet lasts, the less it costs.
Fact: Regular maintenance makes carpet last longer.
Fact: Carpet costs less to maintain than other types of floorcoverings.
Fact: Good environmental sense = good business sense.
Fact: Soil is a destructive force.

  • Unless it is removed, soil will discolor and eventually destroy any carpet.
  • Soil has tiny hard, razor-sharp edges that can pierce a carpet fiber.

The soil that does the most damage is the soil you can’t see

  • Advantage of carpet is that it can look good on the surface, but can hide the
    worst conditions.
  • Soil ground in below the surface is hidden or may not be visible.
  • Unless hidden soil is removed it will continue to attract more soil.
  • Sharp abrasive particles and friction (foot traffic) will flatten carpet tufts.

A planned consistent maintenance program will:

  • Remove abrasive particles before they damage fibers.
  • Result in the carpet retaining it’s original appearance longer.
  • Reduce cost.

Where soil comes from:

  • Tracked in from sidewalks, parking lots, or from the street.
  • Airborne (the same pollutants that are found outdoors work their way inside).
  • Spills (they occur wherever you find people).

Variables that effect soiling:

  • Types of soil may vary.
  • Traffic patterns and traffic volume.
  • The carpet you specify.

Carpet selection is important for long term appearance:

  • Choose the correct color/pattern.
  • Choose the right construction.
  • Insist on soil resistant treatments.
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