In 1983, Barbara Heffernan founded Carpet Concepts, Inc. as an independent carpet maintenance and restoration provider in Louisville, KY. As President, she continues to direct and manage her company’s long-range plans.
During its first year of business, Carpet Concepts, Inc. was selected by Milliken and Company, one of the world’s leading carpet manufacturers, as its tri-state MilliCare® carpet maintenance provider. Distinctions such as “Best of the Best in the Central District” and “Best of the Best in North America” distinguished Carpet Concepts, Inc. for its commitment to service excellence and customer satisfaction.
By the mid-‘90s, Carpet Concepts, Inc. had been designated an official, authorized MilliCare® Commercial Carpet Care franchisee. About the same time, Mrs. Heffernan decided to expand the company’s range of services to include work station cleaning, fiber protection, odor neutralization and offer barrier mat systems. Carpet Concepts, Inc. services the carpet maintenance needs of hundreds of businesses, many of which are Fortune 500 companies, in Cincinnati, Columbus, and Dayton, Ohio and throughout Indiana. Offices are staffed in Cincinnati, Columbus and Indianapolis.
Carpet Concepts is WBENC certified.